Contact information

Contact Us

If you have any questions, concerns, or need help with your order, our team at Diwan Perfume is here to assist you.

💬 Chat With Us
For the fastest support, please use our Chat With Us option in the bottom corner of your screen.
Our team will respond directly through chat — and if you leave before we reply, we’ll follow up using the contact details you provide.

Business Hours

⏰ Monday – Friday: 9:00 AM – 5:00 PM (AEST)
📅 Saturday – Sunday: Closed

We aim to respond to all messages within 24–48 hours during business days.

How We Can Help

Product or stock questions
Order, shipping, or return assistance
Feedback or complaints
General inquiries