Contact information

Contact Us

If you have any questions, concerns, or need help with your order, our team at Diwan Perfume is here to assist you.

💬 Chat With Us
For the fastest support, please use our Chat With Us option in the bottom corner of your screen.
Our team will respond directly through chat — and if you leave before we reply, we’ll follow up using the contact details you provide.

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Business Hours

⏰ Monday – Friday: 9:00 AM – 5:00 PM (AEST)
📅 Saturday – Sunday: Closed

We aim to respond to all messages within 24–48 hours during business days.

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How We Can Help

• Product or stock questions

• Order, shipping, or return assistance

• Feedback or complaints

• General inquiries